Privacy Policy
Frequently asked questions
Here are some common questions about our company.
We accept returns within 30 days of purchase, provided the item is in its original condition and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain items, like discounted or final sale items, may not be eligible for return.
Yes, we offer both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for gaming sessions and refreshments.
We’re dedicated to delivering fast and friendly service to ensure you have a great time with us.
Absolutely! If a game is out of stock, you can place a special order through our website or by visiting the cafe. We'll notify you once the game is back in stock, and you can choose to pick it up in-store or have it shipped to your address. Special orders typically take 1-2 weeks to fulfill, depending on availability.